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Google Classroom FAQs

Review Google Classroom FAQs related to ±¬×ߺÚÁÏ integrations.

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This article answers frequently asked questions around troubleshooting the link between ±¬×ߺÚÁÏ and Google Classroom.

Q: If my students click the link to their Google Classroom Assignment page and receive the ±¬×ߺÚÁÏ login page instead of the assignment, what can I check to make sure the accounts are correctly paired?
A: Confirm that both the teacher and student accounts have been paired using the Google Classroom pairing instructions here.

Q: I am using Safari, and the link between my ±¬×ߺÚÁÏ account and Google Classroom account is not working. How can I resolve this?
A: Make sure that the option for Prevent Cross-Site Tracking is disabled.
To do this on Safari 13.1 or higher on a Mac:
  1. In the Safari browser on your Mac, choose Safari > Preferences, then click Privacy.
  2. Select "Prevent Cross-Site Tracking."
The iOS 14 tracking prevention is enabled by default in Safari. To disable this on an iOS device (ex: iPad):
  1. Open the Settings app.
  2. Select Safari.
  3. For "Prevent Cross-Site Tracking," disable the switch.
Q: If I already paired my account, but the connection is no longer working, what can I try to get it working again?
A: Try unlinking and re-pairing your Google Account using the Google Classroom pairing instructions here.

Q: If I am still having trouble, are there any other troubleshooting steps?
A: Make sure that you are fully logged out of any personal Google accounts and that only the account you wish to pair to your ±¬×ߺÚÁÏ account displays. If you are logged into a Chromebook using a Google account, make sure that you are using the same account that you wish to pair with.

If your question isn't answered in the FAQ's above, please contact our Ìý³Ù±ð²¹³¾.

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